The Office of Program Policy and Government Accountability (OPPAGA) recently released report number 05-60 relating to the Department of Business and Professional Regulation Re-Engineering Project and call center. This report includes a review and survey summary about the centralized call center and the Department’s cost allocations.

Click here to view this report.

If you don’t find what you are looking for or have any questions about the above topics, please contact FICPA Director of Governmental Affairs Jennifer J. Green, CAE, at (800) 342-3197 (within Florida only) or (850) 224-2727, Ext. 201, or e-mail govaffairs@ficpa.org.